ALL orders are sent from Australia. Please take this into consideration when placing your order as estimated delivery times may vary and should only be used as a guide.
All orders (except pre-orders) are packed, dispatched and shipped within 3 working days (except weekends and public holidays). We will email you a tracking number within one business day after your order is sent. Watch out for this email so you can track the progress of your order.
We will ship to PO BOXES, however all packages must be signed for upon delivery, so please ensure that you provide your daytime contact phone number. We are unable to re-direct orders once they have been dispatched, so triple check all details are entered correctly in the checkout.
Unfortunately we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch (make sure you watch out for that dispatch email). The Wylde DOES NOT hold responsibility for damaged, lost or stolen packages.
Please note... As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.
The Wylde WILL NOT be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes, as well as it’s rules and regulations for importing foreign goods and products.
If a delivery attempt has been made and the item was not collected and has been returned to us, you will be required to pay the re-delivery fee.